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Dixon Dispatching & Logistics LLC
Dixon Dispatching & Logistics LLC
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Frequently Asked Questions

Please reach us at info@dixondispatch.com if you cannot find an answer to your question.

 A dispatching company helps carriers stay loaded and profitable by finding freight, negotiating rates, managing routes, and handling back‑office paperwork. Dispatchers coordinate with brokers, track loads, and provide support throughout the trip. 


 Yes. Dixon Dispatch & Logistics supports new authorities (0–90 days) as long as the carrier has:

  • Active MC & DOT numbers
  • Proof of insurance
  • Signed carrier packet
  • Completed W‑9


 Dispatchers use load boards, broker relationships, direct shippers, and market research to find freight that matches the carrier’s equipment type, preferred lanes, and schedule. 


 We offer competitive pricing based on your needs:

  • Percentage‑based plans (industry‑standard 5–10%)
  • Flat‑rate weekly plans for consistent support

Pricing depends on equipment type, frequency, and service level.


 Common equipment types include:

  • Dry Vans
  • Reefers
  • Flatbeds
  • Hotshots
  • Box Trucks
  • Power‑Only


 Yes. A dispatch agreement outlines:

  • Services provided
  • Payment terms
  • No forced dispatch policy
  • Carrier responsibilities

This protects both the dispatcher and the carrier.


 Yes. Carriers choose which loads they want to accept. Dispatchers present options, but the final decision is always the driver’s. 


 To get started, carriers must provide:

  • Active MC & DOT numbers
  • Signed W‑9
  • Certificate of Insurance
  • Signed Dispatch Service Agreement
  • NOA (optional but helpful)


We make onboarding fast and simple.


 Yes. We assist with:

  • Rate confirmations
  • BOLs & PODs
  • Invoicing
  • Detention & TONU requests
  • Broker setup packets


You focus on driving — we handle the admin.


 Dispatchers typically use:

  • Phone
  • Text
  • Email
  • Tracking apps
  • ELD integrations

Updates are provided at pickup, en route, and delivery.


 Yes — we absolutely negotiate rates, and it’s one of the core parts of the job.   Dixon Dispatch & Logistics negotiate on behalf of the carrier, not as a broker. The carrier always has the final say on whether to accept a load. 


 Yes. We tailor dispatching to your preferences, including:

  • Regions
  • Mileage
  • Home‑time
  • Load type
  • Weather and seasonal considerations


Your comfort and profitability come first.


 Yes. Dispatch companies commonly support:

  • Solo owner‑operators
  • Small fleets (2–10 trucks)
  • Growing carriers


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